Contact and support

Contact Salto Store

Have a question about a product, shipment or order? Email support@saltostore.it or use the form on this page.

Seller information

VELTROM GROUP
Via Luigi Majno, 21 – 20122 Milan, Italy
VAT number 13874160966
Email: info@saltostore.it

Product and order support

For questions before purchasing, include the product name or a link to its page so we can identify the model, colour or size. Product pages contain the available specifications, dimensions and photos.

If your question concerns an existing order, include your order number and describe your request. For a damaged item or delivery problem, specify the affected product and what happened.

Shipping, returns and useful information

Read our shipping policy for destinations, costs and estimated delivery times. When your order ships, you receive an email with tracking information.

For applicable return procedures and conditions, see our return and refund policy. You can also read our terms of sale and privacy policy.